Customer Testimonials

Suresh.M

OWNERS - TATA INDICA VISTA
Here by i am sending this mail to appreciate your services rendering by one of your service centre at Chennai.Am a prestigious and proud customer of TATA VISTA and my vehicle number is AP 03 AY 6426. The reason why am mentioning the registration number is , you may understand the hurdles and struggles what a customer is facing to service a TATA car in Andhra pradesh... Now again i  wanted to tell you that the Chennai people are really really lucky that they are easily servicing their cars especially TATA...When i gave my car for servicing at CONCORDE MOTORS - Ambattur, i was really wondering about the way of their courteous, kindness and whole hearted relationship between them and customers.. I used to visit a lot of service centres and i never seen a customer hugging a service engineer.. Yes., i felt very happy to be customer of Concorde. When i visit them at first time about six months back in a tough family situation, People like Mr.Vijaychandar - CRM, Mr.ArulMathesh - service engineer were helped me alot by offering a spare car for more than 5 days. They paid attention to my problems and given me the confidence on their services. The way they noted down the complaints on my vehicle, a personal test drive along with an engineer to find out the problems, everything was impressed me alot. Later on i felt some good comforts from my car and then i became a fan of CONCORDE just because of their care.. You won't believe, i have visited end number of service centres for rectify the steering problem which was so hard and tightened. The particular problem was arrested and now it is so smooth to drive along with my kid. Here the thing is now am traveling from thirupathi to concorde - Chennai about 200Kms just to give my car for servicing and no other reasons.. It was a pleasure to have interaction with concorde people. Not only related to service my car, but also they are treating the customers as their family. Now i started marketing your service centre at our locality since we are facing huge issues to service the cars. Being a proud car owner, i thank all your servicing people for making me delight.

A.V.Deshmukh

OWNER - TATA NANO
Yesterday from your showroom we bought one new Nano car.Delivery formalities were smooth. Mr. Kamalesh, your sales executive kept his word and delivered the vehicle in time and on scheduled date. We, I and my family members are very much thankful to you that you gave us this enjoyable and delighting experience. I hope in future also the same cooperation will be extended by your staff members. Being a part of Tata Group as an employee I am proud of TATA MOTORS LTD.